REF: WASILIANAHUB-5RGWM-2021-MEDIA-MIB20212304-01 VERSION STATUS: PUBLIC RELEASED: APRIL 2020
MEDIA INTERVIEW BRIEF: PROFESSIONAL MEDIATION
MARC – The Mediation Manager Kenya
- Wangari Kabiru - Chartered Mediator and Convenor WASILIANAHUB
- Emerald Midega - Certified Professional Mediator
“Huduma ya Mpatanishi Mteule.” Professional Mediators are a breath of fresh air of trust
and a new vision of hope.
@WASILIANAHUB I Enriching Lives: Build Better.
‘Whether it is a simple or complex dispute that is involving a family or a commercial entity, the public or the government, strangers or highly familiar persons, beneath the tensions reflected on the surface, the pain, and grudges, people want to reach a resolution. This is the mediation point. Because mediation works MUCH faster!’ - @WASILIANAHUB I Enriching Lives: Build Bet- ter.
#MwenzanguTuwasiliane. Kupata huduma ya mpatanishi mteule (to find a mediator in Kenya visit):
GOAL: To cause enlightenment and understanding of mediation and what it can do for Businesses, Communities, Families and the Nation.
RECOMMENDED: Sound bites; short succinct extracts, active response; repeating questions and reframing statements, story-telling; relatable experiences, illustrations and examples.
TARGET AUDIENCE AWARENESS: Design the message based on interests, age, gender, local- ity, special needs and language among other considerations.
1. Introduction to dispute resolution and to mediation as a preferred mechanism for dispute resolution.
I. What is a dispute (by illustration)
a) Business dispute examples; Supply chain/procurement (delay in deliv- ery of goods or delay in payment), Bank and (loan) defaulting client,
Motor insurance claim
b) Community dispute examples; Neighbourhood (noise, pets, access to shared facilities e.g., roads and pathways), Development projects, Re- source sharing (communal water), Social services (government funds,